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‘Committed to providing exceptional healthcare to our patients

whilst developing the next generation of doctors’

FACE COVERINGS FROM 19th JULY 2021

Face Mask

Whilst lockdown restrictions are being lifted from Monday 19th July 2021, in line with guidance from PHE, RCGP and the BMA, you will still need to wear a face covering when entering your GP Surgery.

This is to provide continuing protection to you, other vulnerable patients and our practice team.

More information can be found in the attached documents:

RCGP and BMA Guidance on Face Coverings

Public Health England Guidance

We thank you for your on-going cooperation and understanding.

COVID Vaccinations

The rollout of the vaccinations is now in progress and we are working with the vaccination hub located at the Charnwood Council Offices on Southfield Road.  There is a strict criteria for these vaccinations and they are being delivered in line with the government's identified cohorts.  

Please do not ring the surgery to enquire about booking a vaccination.  You will be contacted as vaccines become available for your age and/or risk group.

*****PRACTICE UPDATE – COVID 19*****

Our GP practice is open: but you will notice some differences

Along with all GP Practices in Leicester, Leicestershire and Rutland, we are delivering the Covid vaccination programme.  This is the biggest immunisation programme in the history of the NHS in response to one of the most serious challenges to public health the world has faced.  This vital work will prevent thousands of people suffering serious illness or hospitalisation. We are proud to be involved in this essential work.

We also know that our patients continue to need our help with all the usual health care needs they have.  So, although we are very busy we remain open to provide the care you need.  It's important to:

  • get medical help if you think you need it
  • keep any appointments or procedures you have booked – unless you’re told not to go
  • go to hospital if you’re advised to

However, during this busy time and with Covid still a significant threat to people’s health we ask for your ongoing co-operation and understanding to help us help you.   This means:

1. We may have to rearrange appointments or clinics, sometimes at short notice;

2. To prevent the spread of coronavirus (COVID-19) there have been changes to GP appointments. But it's still important to get help from us if you need it. You can contact your GP surgery by:

  • visiting our website
  • using the NHS App (see below)
  • calling us
  • You can also order repeat prescriptions online. 

3. You will only be asked to visit the surgery if absolutely necessary. We will advise you about what to do. A phone or video call with a GP, nurse or other healthcare professional may be booked for you. We will discuss the best option with you. 

4. Reception staff may ask you a few questions about your condition to make sure you get the right care you need.  They will never make a clinical decision about whether you need see a doctor but will be able to advise you about what the alternatives are if appropriate;

5. Your local pharmacist can provide advice and treatments for minor ailments and conditions and without the need  to book an appointment;

6. Often you can use self –care to meet your health needs.  The best place to get accurate health information is the NHS website. The NHS website has information and advice on medical conditions and symptoms,  common medicines, healthy lifestyle

7. Go Digital!  The NHS has a range of Apps that can help you look after yourself.  You can use online services and apps that may allow you to: Visit Health at home to take control of your health and wellbeing with advice and information on self-care, conditions, treatments and medicines. You can use online services and apps that may allow you to:

order repeat prescriptions

see parts of your health record, including test results

book, check or cancel appointments

8. If you have an urgent care need you can also call NHS 111 which is available 24 hours a day, 7 days a week

9. The NHS APP is a simple and secure way to access a range of NHS services on your smartphone or tablet.

 

Your Park View Practice Team

Partners in Care

Park View Surgery offers a professional and caring service to our 8000 patients, utilising the skills and enthusiasm of our team members. 

We feel that the service we give to our patients is of paramount importance; therefore we aim to provide efficient, accessible, friendly and high quality family health care. We strive to work together as a practice team and in partnership with our patients, in order to promote health and develop mutually beneficial relationships.

Park View Surgery is also a registered Training Practice and is instrumental in developing and nurturing the next generation of doctors, from medical students through to qualified doctors undertaking GP specialist training. The understanding and support of our patients in this area is invaluable and we believe the practice and patients as a whole benefit from this important work.

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient participation group exists to make sure that what the patient needs and what the practice is offering are always heading in the same direction.

(Site updated 21/10/2021)
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