We are an enthusiastic group of Park View patients who, working in partnership with practice staff, want to try to improve the healthcare provided by our practice.
We meet regularly to discuss matters and arrive at decisions through consensus. The meetings are informal and good-humoured with everyone working together on behalf of the patients and staff of the practice. The notes of the meetings can be collected from reception.
We usually meet at the surgery quarterly but communicate regularly. The meetings normally last about 1.5 hours.
We are always looking for new members to join and if you feel passionately about improving the healthcare of fellow Park View patients, then why not join us?
What have we done?
In the last year we have been involved in helping the practice identify problems with and upgrade the telephone system.
We have started monthly “Cuppa and Chat” sessions to help patients who are lonely or socially isolated to meet others. It’s also an opportunity to meet members of the group, find out more about the group and make suggestions.
We have recently been involved in gathering information to help the practice review the appointment system, and hopefully make changes that will improve access to clinical staff.
Our Mission Statement
The Friends of Park View group aims to promote co-operation, understanding and mutual respect between the Practice and Patients to the benefit of both. This is achieved by regular consultation and the provision of appropriate and timely information.
Our Terms of Reference
Title of the Group
The group shall be called the Friends of Park View, abbreviated to “FPV“.
Aims of the Group
The main aim is to promote co-operation and understanding between the Practice and Patients to the benefit of both.
The Group will:
- Try to ensure that Patient information and advice are readily available and clearly presented.
- Try to present patient views to the Practice to help inform proposed and actual changes to the services provided by the Practice.
- Consult with the Practice on service development and provision.
- Contribute to, and always be informed of, Practice decisions.
- Try to influence local provision of health and social care.
Membership of the Group
Membership of the Group shall be open and free to all registered Patients and Staff of the Practice.
The members will elect a chair.
Initial contact with the Group will be via the Practice.
Meetings of the Group
The group will meet at intervals as agreed by the group members, with a minimum of 4 times per year.
A GP and a manager will normally attend the meetings.
Summary notes of the meeting will be taken and, after being approved by those present at that meeting, will be readily available to all.
Administrative assistance will be provided by staff at the Practice.
Currency of Terms of Reference
These Terms of Reference will be reviewed annually.
Contact us
If you have any general comments or queries you would like the group to consider then e-mail:
Please do not send personal medical information or queries.
Please complete the online form below to sign up to our Patient Participation Group.
