Find out how to register at our practice and read other important information for patients.
Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Access to personal health information
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can ... [continue] Access to personal health information
Communication consent
You can now register to receive information by text message or email regarding appointments and health care. If you wish to register for this service please complete the online form ... [continue] Communication consent
Complaints and compliments
We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, your details can be passed to the Practice Manager who ... [continue] Complaints and compliments
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the online patient registration ... [continue] How to register
Missed appointments policy
In normal circumstances where there is no reason for an appointment being missed the Practice will follow the policy below. If this is the patients first non-attendance of an appointment ... [continue] Missed appointments policy
Named GP
All patients at Park View Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient transport
Thames Ambulance Service Ltd (TASL) is your patient transport provider, commissioned by NHS West Leicestershire CCG, NHS East Leicestershire and Rutland CCG and NHS Leicester City CCG. They provide non-emergency ... [continue] Patient transport
Practice boundary
Our Practice boundary covers all LE11 postcodes. Please use the map below to see if you live within our practice boundary.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
The Practice takes it very seriously if a member of our team or one of the doctors is treated in an abusive or violent way. The Practice supports the government’s ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 20th January, 2023
